Terms of service
OVERVIEW
This website is operated by Velmonté. Throughout the site, the terms “we,” “us,” and “our” refer to Velmonté. Velmonté offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By using this website and agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence. If you are under the age of majority, you confirm that you have obtained the necessary consent from your parent or legal guardian to use this site.
You are prohibited from using our products or services for any illegal or unauthorized purposes. In using this website, you must comply with all applicable laws and regulations in your jurisdiction, including but not limited to copyright and intellectual property laws.
Additionally, you may not introduce or distribute any harmful software, such as viruses, worms, or any code designed to disrupt, damage, or interfere with the functionality of this website or any associated service.
Any violation of these Terms will result in the immediate termination of your access to our services, without prior notice.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time, for any reason, at our sole discretion.
You acknowledge that any content you provide (excluding credit card information) may be transmitted unencrypted and could involve:
(a) Transfers across multiple networks, and
(b) Modifications to comply with technical requirements of various systems and devices.
However, credit card information is always securely encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services, including access to the website or any content within it, without our express written permission.
The section headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do not guarantee that the information available on this site is accurate, complete, or up-to-date. The content provided is for general informational purposes only and should not be solely relied upon for making decisions. You should consult more reliable, complete, or timely sources of information before taking any action. Any reliance on the material on this site is at your own risk.
This website may contain historical information, which is not necessarily current and is provided for reference purposes only.
We reserve the right to modify the content of this site at any time. However, we are under no obligation to update any information on our site. It is your responsibility to monitor changes to our website.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change at any time without prior notice.
We reserve the right to modify or discontinue the Service, or any part of its content, at any time without prior notice.
We shall not be held liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.
We strive to display product colors and images as accurately as possible. However, we cannot guarantee that the colors displayed on your screen will be an exact match to the actual product.
We reserve the right, but are not obligated, to limit the sale of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit quantities of any products or services offered.
All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. Additionally, we reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, or information purchased or obtained will meet your expectations, nor do we warrant that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, using the same credit card, or those that share the same billing and/or shipping address.
If we make changes to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions made in our store. You also agree to promptly update your account details, email address, credit card numbers, and expiration dates to ensure that we can process your orders and contact you if necessary.
For more details, please refer to our Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control, oversight, or input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues, damages, or losses arising from or related to your use of these optional third-party tools.
Your use of any optional tools offered through the site is entirely at your own risk and discretion. You are responsible for ensuring that you understand and agree to the terms under which these tools are provided by the relevant third-party provider(s).
We may also introduce new services, features, or tools through the website in the future. Any such additions will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our platform may contain materials from third parties.
Our website may include links to third-party websites that are not affiliated with us. We do not review, evaluate, or guarantee the accuracy, reliability, or completeness of the content on these external sites. We make no warranties and accept no liability for any third-party materials, products, services, or websites.
We are not responsible for any loss, damage, or issues arising from transactions, purchases, or interactions with third-party websites. It is your responsibility to carefully review their policies and terms before making any transactions.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit creative ideas, suggestions, proposals, plans, or other materials, whether requested by us or voluntarily, you agree that we may use, edit, copy, publish, distribute, translate, and utilize them in any medium at any time without restriction. We are not obligated to keep any comments confidential, provide compensation, or respond to any comments. While we may monitor, edit, or remove content, we have no obligation to do so unless required by law. We may remove content that we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or content that violates intellectual property rights or these Terms of Service. By submitting comments, you confirm that they do not infringe on any third-party rights, including copyright, trademark, privacy, or personal rights, and that they do not contain libelous, unlawful, abusive, obscene, or harmful material, including malware or viruses. You also confirm that you do not use false information, impersonate others, or mislead us or third parties about the origin of your comments. You are solely responsible for any comments you submit and their accuracy, and we assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Any personal information you submit through the store is governed by our Privacy Policy, which can be accessed on our website.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders if any details in the Service or on any related website are inaccurate at any time without prior notice, including after an order has been submitted. We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing details, except as required by law. The absence of a specified update or refresh date should not be interpreted as an indication that all information has been modified or remains current.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions stated in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to engage in unlawful acts, to violate any international, federal, provincial, state, or local laws and regulations, to infringe upon or violate our intellectual property rights or those of others, to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, to submit false or misleading information, to upload or transmit viruses or any other malicious code that could impact the functionality or operation of the Service, related websites, other websites, or the Internet, to collect or track personal information of others, to engage in spamming, phishing, pharming, pretexting, crawling, or scraping, to use the site for any obscene or immoral purpose, or to interfere with or bypass the security features of the Service, related websites, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from the use of the Service will be accurate or reliable. You acknowledge that we may, at any time and without notice, remove the Service for indefinite periods or cancel it entirely.
Your use of the Service is at your sole risk. The Service and all products and services delivered through it are provided "as is" and "as available" unless explicitly stated otherwise by us. We make no representations, warranties, or conditions, whether express or implied, including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances shall Velmonté, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising from contract, tort, negligence, strict liability, or otherwise. This applies to any claim related to your use of the Service or any product purchased through it, including errors or omissions in content or any loss or damage incurred as a result of using the Service or any content, product, or information made available through it, even if we have been advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such locations, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Velmonté, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand made by a third party, including reasonable attorneys' fees, resulting from your breach of these Terms of Service or any related documents, or your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms. This determination shall not affect the validity or enforceability of any remaining provisions.
SECTION 16 - TERMINATION
Any obligations or liabilities incurred by either party before the termination date shall remain in effect after the termination of this agreement.
These Terms of Service will remain in effect unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by discontinuing your use of our site.
If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, or if we suspect a violation, we reserve the right to terminate this agreement at any time without prior notice. In such cases, you will remain liable for any outstanding amounts due up to and including the date of termination, and we may deny you access to our services or any part of them.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not be considered a waiver of that right or provision.
These Terms of Service, along with any policies or operational rules posted on this site concerning the Service, represent the entire agreement between you and us, governing your use of the Service. This agreement supersedes any prior or concurrent agreements, communications, and proposals, whether oral or written, between you and us, including previous versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party that drafted them.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You may review the most up-to-date version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically for any modifications.
Your continued use of or access to our website or services after any changes have been posted constitutes your acceptance of the updated Terms of Service.
SECTION 20 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us at info@velmonte.com.