Privacy policy

Last updated: March 10, 2025

This Privacy Policy explains how Velmonté collects uses and shares your personal information when you visit or make a purchase from velmonte.com or otherwise interact with us regarding our services By using our services you agree to the collection and use of information in accordance with this policy

We may update this Privacy Policy from time to time to reflect changes in our practices legal requirements or other operational reasons Any modifications will be posted on this page and we will update the last updated date It is your responsibility to review this policy periodically

We collect personal information from you in different ways to provide and improve our services The type of information we collect and how we use it depends on how you interact with our site

When you use our services you may provide personal information including contact details such as name email address phone number billing address and shipping address order details such as purchase history payment confirmation and order-related communication account information including username password and security details for account management and customer support interactions such as any information you provide when communicating with us

Some features of our services require you to provide this information and if you choose not to you may not be able to access certain functionalities

We may automatically collect information about your interactions with our site using cookies and similar technologies including device and browser information IP address geographic location and user behavior such as pages visited and time spent on the site This data helps us improve the site personalize user experiences and detect fraud or security threats

We may also receive personal information from third-party sources such as service providers including Shopify who support our online store infrastructure payment processors who securely handle transactions and marketing and advertising partners who help us tailor promotions and offers Any third-party data we collect is treated in accordance with this Privacy Policy

We use your personal information to process orders and payments including shipping returns and account management provide customer support and respond to inquiries send marketing and promotional materials which you can opt out of enhance security and prevent fraud and improve our services based on user interactions and analytics If you are a resident of the European Economic Area the legal basis for processing your personal information is our legitimate interest in providing and improving our services under Article 6(1)(f) GDPR

Like many websites we use cookies to improve your browsing experience track site usage and enable certain features You can manage cookie preferences through your browser settings though disabling cookies may affect your experience For more details on how Shopify uses cookies see their cookie policy

We may share your information with third parties when necessary including service providers that help us operate our business such as payment processors order fulfillment centers and marketing partners business affiliates as part of our corporate operations legal authorities if required by law and in connection with business transactions such as mergers or acquisitions We do not sell or share your personal information for advertising purposes without your consent

Our site may contain links to third-party websites We are not responsible for their privacy policies or security practices and we encourage you to review their terms before providing any personal information

Our services are not intended for use by children and we do not knowingly collect personal information from individuals under the age of 16 If you believe a child has provided us with their data please contact us and we will take steps to delete it

We implement security measures to protect your personal information but no system is completely secure and any data you transmit to us is at your own risk We retain your personal information only as long as necessary for the purposes outlined in this policy including legal and compliance requirements

Depending on your location you may have rights regarding your personal information including the right to access request a copy of the data we hold about you the right to delete request that we remove your personal information the right to correct request that we update inaccurate information the right to restrict processing request that we limit how we use your data and the right to withdraw consent if applicable To exercise any of these rights contact us at info@velmonte.com

If you access our site from outside the European Economic Area your data may be transferred to and processed in countries with different privacy laws If we transfer personal data from the EEA we rely on mechanisms such as the European Commission's Standard Contractual Clauses to ensure your data is protected

If you have concerns about our privacy practices please contact us at info@velmonte.com If you are not satisfied with our response you may have the right to lodge a complaint with a data protection authority in your jurisdiction

If you have any questions about this Privacy Policy or wish to exercise your rights you can contact us at info@velmonte.com